Refund Policy

Last updated: January 2025

VideoGo is a Registered Graphic Design Studio. This Refund Policy outlines the terms under which refunds may be requested for our graphic design services.

Refund Eligibility

Refunds may be considered in the following circumstances: if VideoGo fails to deliver the agreed design within the committed timeframe without prior notice, or if the delivered work is fundamentally different from the agreed brief.

Non-Refundable Situations

Refunds are not applicable once design work has commenced and initial concepts have been shared. Change of mind after work has begun, or dissatisfaction due to personal preference changes, does not qualify for a refund.

Revision Process

Before requesting a refund, clients must allow VideoGo to address concerns through the revision process. We are committed to delivering designs that meet your requirements and will work diligently to resolve any issues.

Refund Process

To request a refund, contact us at support@videogo.online or +91 755 590 2020 within 7 days of delivery. Approved refunds are processed within 7–10 business days via the original payment method.

Contact

For refund queries, reach us at support@videogo.online or WhatsApp +91 755 590 2020.